Podcasting, is it for you? We give you the basics!

I created my first podcast years ago with a show called “Denver Urban Lifestyles”. Along with a marketing friend, we featured neighborhoods in Denver and area events. It was a lot of fun, but a lot of work! However, I’ve had the podcast “bug” ever since. More recently I’ve created and hosted an ongoing podcast […]

How to handle a negative online review

Until just recently, unhappy customers had two options to complain formally: send a written letter/email, or ask to speak to a manager. Of course, this was in addition to personally telling all their friends about their experience. Along comes social media and now unhappy customers can now announce their complaints to a much larger audience: […]

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